Services Offered

Prevetting/Regular Onboard Training

Shipping Tankers OCIMF/SIRE ranking has become an indispensable tool for independent owners / Managers in order to ensure employment for their vessels. A Pre-Vetting Inspection indisputably helps eliminate / minimizing the risk of negative observations during a SIRE Vetting, thus maintaining a low observation score in the database.

What we Do !

• Our experts join the vessel and carry out exhaustive inspection covering all areas onboard in relation to the SIRE Vetting programme with special focus on the Vessel Inspection Questionnaire (VIQ) and prepare the vessel for an upcoming vetting.
• The overall objective is to identify any Gap / deficiencies which, according to the inspector’s experience, are likely to cause a negative response during a SIRE Vetting.
• A detailed check of certification on board confirming compliance with ISM / SMS procedures
• Working with diverse nationalities at all levels and appraising their performance to Managers / Owners on Competence, Aptitude, Professionalism, Behavioral attitudes.
• The Owners / Managers are kept abreast on daily proceedings with recommendations and assist onboard responsible persons in resolving pointed out observations.
• On the spot guidance is given in weaker areas in order to prepare them best for a Vetting Program.
• We sit through the SIRE Inspection and assist the staff sail through A comprehensive to-do-list is handed over to Master and Managers for follow ups before the Inspector / Trainer gets off the vessel.
• Upon request we can also assist with Owner’s response following a SIRE Vetting with negative observations.

This is further complemented by -

• Trainings on dedicated subjects. Also our Training superintendents carry out coaching on identified weaker areas of officer / crew.
• Brief presentations are done to apprise the crew on shipping industry updates and vetting news / circulars
• A cargo Audit is done (if requested by client) to assess the general competence and preparedness of officers directly involved in the loading / care in transit & discharging of the cargo.

Pioneer has successfully cruised through refining Safety, Quality and Operational standards onboard and have prepared over 1,500 vessels for SIRE Inspections.

Shipboard Audits / Internal Audit (ISM/ISPS/MLC)

A specialist service offered by PIONEER using highly experienced and competent auditors for vessel audits and inspections.

Our team consists of Master Mariners and Chief Engineers with wide ranging experience to complement each other’s skills.

Our auditors are ISO certified for 9001, 14001, 45001 & 50001.

Customer satisfaction, Quality, Integrity and Consistency are the core values on which we base all our audits.

Internal audits (ISM/ISPS/MLC) of Vessel in the context of the International Safety Management (ISM) Code typically focus on assessing the effectiveness and compliance of safety and operational procedures on board Vessel. The flag state, company policies, and other regulatory frameworks.

Key points that covered during an internal audit of Vessel points:

• Safety Management System (SMS) Compliance: The implementation and effectiveness of the Vessel Company’s SMS. This includes reviewing policies, procedures, and manuals to ensure they align with the requirements of the ISM Code.
• Document Control: In audit examined and sighted the Vessel company controls and manages documents related to safety, including but not limited manuals, records, Log books and certificates. The documents are up to date, accessible, and properly maintained.
• Risk Assessment: The Company’s procedures for identifying, assessing, and managing risks related to Vessel operations. This includes evaluating risk assessment methodologies, contingency plans, and emergency response procedures.
• Crew Competence and Training: The processes in place to ensure that the crew members are adequately trained, qualified, and competent to perform their duties onboard the Vessel. This involves assessing training programs, certification records, and monitoring mechanisms.
• Maintenance and Equipment: The Vessel's maintenance program to ensure that essential equipment, including safety systems, machinery, and pollution prevention measures, are properly maintained, inspected, and tested.
• Operational Procedures: The procedures and guidelines related to various operations onboard the Vessel, such as cargo handling, ballasting, bunkering, navigation, and mooring. The focus is on assessing compliance with relevant regulations and industry best practices.
• Non-Conformities and Corrective Actions: The Company’s procedures for identifying and addressing non-conformities, incidents, and near-misses. It involves reviewing records of incidents, investigations, and corrective actions taken to prevent recurrence.
• Internal Communication and Reporting: The Vessel and company communicates safety-related information within the organization. This includes reviewing reporting mechanisms, communication channels, and feedback processes.
• Management Review: The Company’s management review process to ensure that senior management evaluates the effectiveness of the SMS and takes appropriate actions to address identified deficiencies.
• Regulatory Compliance: The Vessel's in compliance with relevant maritime regulations, international conventions, and local laws, including but not limited to the International Convention for the Safety of Life at Sea (SOLAS) and the International Convention for the Prevention of Pollution from Ships (MARPOL).

CARGO Audit

A tanker cargo audit, also known as a cargo audit or cargo inspection, is a comprehensive assessment and verification process conducted on a tanker vessel's cargo operations, particularly for liquid bulk cargoes such as crude oil, petroleum products, chemicals, liquefied natural gas (LNG), and other liquid commodities. The purpose of a tanker cargo audit is to ensure that the cargo loading, transportation, and discharge procedures comply with industry standards, regulations, and the contractual agreements between the shipowner, charterer, and cargo owner. Here are the key aspects of a tanker cargo audit:

Objective: The primary objectives of a tanker cargo audit are as follows:

• Quality Assurance: Verify the quality and quantity of the cargo loaded, transported, and discharged to ensure it meets contractual specifications and industry standards.
• Compliance: Ensure compliance with safety, environmental, and regulatory requirements related to the handling and transportation of the specific cargo.
• Documentation: Review and confirm the accuracy of cargo documentation, including cargo manifests, bills of lading, certificates of analysis, and any other relevant paperwork.
• Risk Mitigation: Identify and address potential risks or issues related to cargo contamination, loss, or damage during transit.

Key Elements of a Tanker Cargo Audit:

• Cargo Sampling: The auditor may take samples of the cargo at various stages of the operation, including before loading, during transit, and upon discharge. These samples are tested in a laboratory to confirm the cargo's quality and properties.
• Cargo Measurement: Accurate measurement of the cargo's quantity is essential. This involves checking the vessel's tanks for proper calibration and assessing the accuracy of measurement devices used during cargo transfer.
• Documentation Review: The auditor reviews all relevant cargo documentation to ensure it matches the physical cargo being transported. This includes confirming that the cargo meets contractual specifications and regulatory requirements.
• Safety and Environmental Compliance: The audit assesses whether safety and environmental protection measures are in place and followed during cargo operations. This includes evaluating procedures for spill prevention, waste disposal, and emergency response.
• Tank Inspection: The condition of cargo tanks, including cleanliness and integrity, is inspected to prevent contamination and ensure safe storage.
• Cargo Handling Equipment: The condition and proper functioning of cargo-handling equipment such as pumps, valves, hoses, and loading arms are checked to prevent leaks or spills.
• Seaworthiness: The overall seaworthiness of the vessel, including its stability and structural integrity, is assessed to ensure safe cargo operations.

Reporting and Recommendations: After the audit is completed, a detailed report is typically provided to the relevant parties, including the vessel owner, charterer, cargo owner, and regulatory authorities if applicable. This report includes findings, recommendations, and any non-conformities identified during the audit. Corrective actions may be recommended or required to address any issues or discrepancies found during the audit.

Overall, a tanker cargo audit plays a crucial role in ensuring the safe and compliant transportation of liquid bulk cargoes, protecting the interests of all parties involved, and reducing the risk of accidents, environmental incidents, or disputes during cargo operations.

Mooring Audit

A mooring audit, also known as a mooring inspection or mooring survey, is a comprehensive assessment and evaluation of the mooring system and procedures used to secure ships and vessels to docks, piers, buoys, or other maritime structures. Mooring audits are crucial for ensuring the safety of vessels, the protection of marine facilities, and the prevention of accidents and incidents related to mooring operations. Here are the key elements and objectives of a mooring audit:

Objective: The primary objectives of a mooring audit include:

• Safety: Ensure the safety of mooring operations for both vessels and personnel involved.
• Compliance: Confirm compliance with mooring procedures, standards, and regulations, including those set by maritime authorities and industry organizations.
• Efficiency: Assess the effectiveness and efficiency of mooring procedures to minimize delays in vessel arrivals and departures.
• Risk Mitigation: Identify potential risks, hazards, and vulnerabilities in the mooring system and propose measures to mitigate them.

Key Elements of a Mooring Audit:

• Mooring Equipment Inspection: Check the condition, integrity, and proper functioning of mooring equipment, such as ropes, lines, hawsers, chains, bollards, winches, and capstans.
• Mooring Plan Review:Evaluate the mooring plan to ensure it meets safety and operational requirements. This includes verifying that the mooring arrangements are appropriate for the vessel's size and type.
• Personnel Training:Assess the training and competence of personnel involved in mooring operations, including mooring masters, deckhands, and shore personnel.
• Weather and Environmental Considerations:Consider weather conditions and environmental factors that can impact mooring operations, such as tides, currents, wind, and visibility.
• Procedures and Documentation:Review mooring procedures and documentation to ensure they are up-to-date and align with industry best practices and regulations.
• Emergency Response:Evaluate the availability and readiness of emergency response equipment and procedures for handling mooring-related incidents, such as accidents or equipment failures.
• Communication: Assess communication protocols between the vessel's crew and shore personnel during mooring and unmooring operations.
• Risk Assessment: Conduct a risk assessment to identify potential hazards associated with mooring operations and develop mitigation strategies.

Reporting and Recommendations: Following the mooring audit, a comprehensive report is typically provided to relevant parties, including the vessel owner, port authority, and other stakeholders. This report includes findings, recommendations, and any non-conformities or deficiencies identified during the audit. Recommendations may include changes to procedures, maintenance of mooring equipment, training improvements, or safety enhancements.

Overall, mooring audits are essential for maintaining safe and efficient maritime operations, reducing the risk of accidents or damage to vessels and marine facilities, and ensuring compliance with relevant regulations and industry standards. Regular mooring audits contribute to the overall safety and reliability of mooring operations in ports and harbors.

Bunker Audit

A bunker audit, also known as a bunker survey or bunkering inspection, is a detailed assessment and verification process that evaluates the bunkering (fueling) operations on a ship. The primary purpose of a bunker audit is to ensure that the bunkering process is conducted safely, efficiently, and in compliance with industry regulations and best practices. Bunkering is a critical operation in the maritime industry, as it involves the transfer of large quantities of fuel oil or other fuels to a vessel. Here are the key elements and objectives of a bunker audit:

Objectives: The primary objectives of a bunker audit include:

• Safety: Ensure the safety of bunkering operations for both the vessel's crew and the personnel involved in the fuel transfer process.
• Quantity and Quality Assurance: Verify the accurate measurement and delivery of the specified quantity and quality of bunkers in accordance with contractual agreements.
• Environmental Compliance: Ensure compliance with environmental regulations, especially those related to the prevention of pollution from fuel spills or leaks.
• Documentation Verification: Confirm that all necessary documentation, such as bunker delivery notes and fuel quality certificates, is complete, accurate, and in compliance with regulations.
• Efficiency: Assess the efficiency of bunkering procedures to minimize delays and ensure the timely departure of the vessel.

Key Elements of a Bunker Audit:

• Quantity Measurement: Accurately measure the quantity of bunkers delivered to the vessel using calibrated equipment and procedures. This may involve using flow meters, tank sounding, or other measurement methods.
• Quality Verification: Sample and analyze the quality of the bunkers to ensure they meet the specified standards and do not contain contaminants or excessive impurities.
• Documentation Review: Examine all bunkering documentation, including bunker delivery notes, fuel analysis reports, and certificates of quality and quantity. Ensure that the documentation aligns with the actual bunkering operations.
• Safety Precautions: Evaluate the safety measures in place during bunkering operations, including the use of safety equipment, procedures for spill containment, and fire safety precautions.
• Environmental Compliance: Confirm that bunkering operations comply with environmental regulations, particularly those related to the prevention of spills and the handling of waste materials.
• Personnel Training: Assess the competence and training of personnel involved in bunkering operations, including the ship's crew and bunker suppliers.
• Communication: Evaluate communication protocols between the vessel's crew and bunker suppliers during bunkering operations.

Reporting and Recommendations: Following the bunker audit, a detailed report is typically provided to the relevant parties, including the vessel owner, bunker supplier, and regulatory authorities. This report includes findings, recommendations, and any non-conformities or deficiencies identified during the audit. Recommendations may include changes to bunkering procedures, equipment maintenance, training improvements, or safety enhancements.

Bunker audits are essential for ensuring that vessels are fueled safely and efficiently, preventing environmental incidents, and confirming compliance with bunkering regulations and industry standards. Regular bunker audits contribute to the overall safety and reliability of bunkering operations in the maritime industry.

LIVE SAILING NAVIGATION AUDIT OR STATIC NAVIGATION AUDIT

Navigational Assessment (Static and Dynamic):

The biggest risk facing a ship owner is a major navigational incident in spite of the fact that the techniques for safe navigation are well known.

Despite the advances made in bridge training and navigational aids, analysis of tanker incidents during the period 1978 – 2011 indicates that navigational incidents involving collisions, contacts or groundings have consistently accounted for around half of all incidents and even larger percentage of significant oil spills.

The predominant cause of these navigational incidents is human error due to poor training / auditing for compliance with COLREGS and SMS procedures.

What do we DO !

The assessment process consists as a minimum of the following elements:

• Technical and Non-Technical Skills of Officers
• Human Factors / Human Element basis Situational Awareness, Coping with Stress / Fatigue, Decision Making, Communications, Team Work & Leadership
• Coaching and Mentoring along with Feedback
• Analysis and Continuous Improvement
• Navigational skills and Procedures assessment
• Bridge Team Management / Resource management
• ECDIS / Nautical Charts, Publications and Chart corrections
• Evaluation of the bridge team basis Professional knowledge, Navigation practices, Compliance & Soft skills assessment
• Interviewing each officer and carry out minimum set of trainings / PPT presentations, real-time assessments and open forums
• Our Auditors are suitably qualified with relevant experience, knowledge & updated with our own pool of recurring findings. They use checklists / questionnaires as per industry (SIRE/VIQ) and Oil Majors’ standards and analyses audit results to identify weak areas, training needs and trends in accordance with TMSA2, Element 5.
• Detailed reports as per OCIMF / INTERTANKO / SIRE 2.0 are provided which reflect the navigational practices based on the client’s procedures and applicable requirements.

The value of Final de-brief is most significant when despite a potential of disagreement we need to highlight gaps and suggest improvements.

Ours is a team who believe in adding value rather gather accolades and this all has been fine tuned to where we stand strong today.

What we Do !

The overall objective is to identify any Gap / deficiencies which, according to the inspector’s experience, are likely to cause a negative response during a SIRE Vetting.

Working with diverse nationalities at all levels and appraising their performance to Managers / Owners on Competence, Aptitude, Professionalism, Behavioral attitudes.

The Owners / Managers are kept abreast on daily proceedings with recommendations and assist onboard responsible persons in resolving pointed out observations.

On the spot guidance is given in weaker areas in order to prepare them best for a Vetting Program.

We sit through the SIRE Inspection and assist the staff sail through. A comprehensive to-do-list is handed over to Master and Managers for follow ups before the Inspector / Trainer gets off the vessel.

Upon request we can also assist with Owner’s response following a SIRE Vetting with negative observations.

Pioneer has successfully cruised through refining Safety, Quality and Operational standards onboard and has prepared over 1,000 vessels for SIRE Inspections.

Engineering Audit / Technical Survey

A Comprehensive engineering audit can be completed by a suitably qualified C/Engineer. The audit includes observation of engineering practices while on passage or in-port attendance.

Such audit can address the TMSA Elements 4-4.5.

The purpose of the Engineering audit is to:

• Review and confirm that engineering practices are in compliance with industry standards and company procedures.
• Review and assess the skills and proficiency levels of the engineering team members.
• Review and evaluate the effective functioning of the engineering team during all sections of a voyage, e.g. maneuvering, operations when unmanned, cargo operations.
• Use the opportunity to promote robust engineering practices and good seamanship.
• Identify any additional training needs, whether they are specific to an individual, a vessel, or a fleet wide need e.g. familiarity with the planned maintenance system.
• Verify adequate supervision of Junior Engineer Officers and training of engine cadets during critical operations.
• Verify that accurate logs are kept and that adequate record keeping is being undertaken.
• The audit report can identify corrective actions which can be assigned, verified and closed out in a specified time period.

Pre-Purchase Inspections

We have carried out Pre Purchase inspections on various types of vessels giving the prospective buyers a detailed value analysis helping them take commercially appropriate purchase decisions.

Sale & Purchase Inspection / Condition Survey

We at PIONEER, assist our clients in Pre- Purchase Inspection / Condition Surveys. These surveys involve in depth knowledge of the particular type of ships and its functions. Our team use their long past experience backed by technology and our checklist to generate a technical report based on a thorough inspection of the vessel, equipment and parts.

We offer a complete, independent and objective report which is designed to satisfy the buyer’s need.

• Necessary Certificates and documents
• Condition of the Auxiliary engines, Boilers
• Electric Equipment
• Propellers, Tail shafts & Steering gear
• Reduction gears, Clutches
• Treatment plants & Separators
• General and Descriptive information, Measurements
• Capacities / Tonnages / Inspection findings
• Tank coating conditions, Storage areas, Deck/Engine room arrangements, Deck equipment, Mooring equipment, Safety equipment, Firefighting equipment, Thickness measurement reports etc
• The detailed report generated bringing out the actual present condition of the vessel becomes a primary tool for the decision making in evaluating net worth of the asset. Further our inspectors try to find points which will help prospective buyers to negotiate the deal better with the findings/ deficiencies.

Remote Prevetting for SIRE preparation

During COVID-19 pandemic with travel restrictions - in order to continue with the requirements of conducting various inspections/audits on vessels, we formulated a programme of carrying out theRemote Pre-Vetting Audits of a vessel in a remote manner.

The entire Remote Prevetting process will be carried out in FOUR phases.

PHASE ONE - Opening meeting which we had a while ago during our telecom.

PHASE TWO: Since the vessel is going to have a Remote Vetting, the following documents and photographs are required for the inspection as per the attached list.

Kindly note the following points of importance,

• It is very important to name the file as per the VIQ reference number For Example: The Master's review and Company’s response should be named as 2.06 Master review and so on.
• Some files may have more than one document, all these documents should be in one single PDF file. For Example: 3.02: Work and Rest Hours for the last 3 months to include for all the departments and crew members onboard.
• The attached file has four columns, Master's comment, Auditor's Approval, Auditor's comment and Office comment. Use the Master's comment to mark as "Sent", "Pending", "Office to send" or any other information the Master needs to convey. If the column space is insufficient, kindly use the VIQ ref number and send them in the general message too. The auditor will review each document sent and put green colour code with remark, "Reviewed in order" or yellow colour for "Changes recommended". Changes recommended will have further reference to the serial number of the attached Def and Query list. Once the changes are done or if the Master feels that they are not relevant or not required, a simple closure message from the Master will be enough to change the code to green and the last sent document will be approved . The final column is for the office to indicate their remarks like documents uploaded or any other observations as required.
• Section 8 has individual sections for other tankers, Oil, Chemical and LNG - Use only the series applicable for your vessel, marked the rest as NA. Safe ship's operations and Officers/Crew work and rest hours is one of the highest priority, so at any time if you feel comfortable due to the audit process Please feel free to inform me & I will suspend the audit and continue later as per vessel's convenience

PHASE THREE: During the course of the audit whenever time permits I encourage your officer's and engineers to call me as often as required for clarification and or interview process to prepare themselves for the remote audit.

PHASE FOUR: Closing meeting on completion of reviewing of all the documents and photographs.

NB: Preferred means of communication is WhatsApp voice/video calls or zoom or teams instead of phone calls, as the Mobile phone signal strength is weak at my current location.

REMOTE NAVIGATION AUDIT

During COVID-19 pandemic with travel restrictions - in order to continue with the requirements of conducting various inspections/audits on vessels, we formulated a programme of carrying out theRemote Navigation Audits of a vessel in a remote manner.

• Clients send a mail to Pioneer Sailing Services (PSS) requesting for a Remote Navigation Audit of a vessel. PSS confirms same.
• PSS assigns one of their experienced auditors for the named vessel.
• PSS sends a mail to the vessel Master requesting opening meeting with the auditor (Name and means of communicating with the auditor is mentioned) initiating the audit with owners and the assigned auditor in CC.
• Master calls the auditor for the opening meeting. Auditor explains the four stages of audit to the Master
• Phase 1 - Data Collection from the vessel - Opening Meeting by email / Phone
• Phase 2 - All documents will be vetted by Auditor
• Phase 3 - Voice or Video call Interview/ questionnaire to officers & Training them.
• Phase 4 -Discussion of all the findings & Closing Meeting
• Auditor sends mail to the Master requesting documents and photographs required for the audit.
• The auditor shall ensure the collection of documents do not cause any major effect on the ship staff's work & rest hours
• Master sends the requested documents and photographs to the auditor.
• Auditor on receipt of the documents/photographs starts evaluating them.
• Auditor sends a mail with all the observations from the documents and/or queries that are raised during his evaluation.
• The above mail also advises master on action required for closure of the above observation. Observation(s) which require training are directly addressed by the auditor in the next stage
• Master sends requested additional documents or corrects the observation for final verification.
• Auditor will confirm closure/carry out training for closure or shall advise the most suitable course of action for closure and prevent recurrence of the given observations. Auditor will request for an interview/training session with all the Navigating officers onboard MV xxx. ( A range of date/time will be given to the Master for mutual acceptance without inconvenience to the Bridge team)
• Auditor will have individual session with the officers which include sessions on Collision regulations, ECDIS, Situational awareness and Bridge team management.
• Auditor will train the officers on specific topics and/or the above depending on the auditor's analysis for the individual officer.
• Auditor will have closing meeting with the Master; all the observations during the audit and their closure will be discussed in depth. Any additional training deemed necessary from the auditor's evaluation of the officers also will be discussed here.
• Auditor will send a feedback form to the Master on completion of the closing meeting.
• Auditor will send the final report to PSS. This report will give a full overview of the audit process including relevant observation and their closure. Recommendation for closing any "open" observation and prevent it's recurrence will be mentioned in the final report. The report will also contain analysis of individuals on their competence, their weakness and strength. Any gap(s), whose nature is of higher risk, found during the observation will be highlighted in Red for the company to take immediate action.
• The report will be reviewed by PSS and discussed with the auditor for clearing any grey areas, as required.
• The report will be submitted to the clients.
• Any issues or concerns from the clients will be duly addressed / explained and if required, report will be re-submitted if any amendments need to be done.

VDR Data Analysis

Remote navigational assessments using Voyage Data Recorders (VDR Data Analysis):

We are carrying out VDR data analysis as per OCIMF – A Guide to Best Practice for Navigational Assessments and Audits and have software for most VDR makes. Companies may consider using Voyage Data Recorders (VDRs) to conduct remote assessments of navigational practices. This may be supplemented by downloading data from ECDIS and other electronic navigation aids.

Remote navigational assessments may be useful when:

The trading pattern of a vessel makes it difficult to conduct a traditional assessment.

Following up to verify the correction of non-conformances noted during a traditional assessment.

• Companies want to assess the bridge team in a more natural environment, without them being influenced by the presence of an assessor. Although everyday practices may be more accurately observed through remote assessment, subtler interactions within the bridge team may not be picked up.
• Highlighting where to focus their resources in terms of either assessment or mentoring specific subject matter with traditional assessors.
• Using the VDR for remote navigational assessments should be seen as an additional assessment tool, not as a replacement for traditional navigation assessments. Both types of assessment have advantages and limitations and should not be considered mutually exclusive.

OCIMF: Recommendations on the Proactive Use of Voyage Date Recorder Information - Navigational assessments using VDR data could be undertaken on board by Masters with their bridge teams, by vessel operators in managing offices, or by using services of an independently contracted third-party company. VDR data will be replayed and analyzed against the company SMS, industry best practices and regulatory requirements. The VDR data is normally used to cover one or more high-risk sections of the voyage, such as canal transits, pilotage during arrival/departure and/or passage through high traffic density areas.

RISK ASSESSMENT, INCIDENT INVESTIGATION AND ROOT CAUSE ANALYSIS

Root Cause Analysis:

Root cause analysis is a crucial part of both risk assessment and incident investigation. It involves identifying the fundamental reasons behind an incident or a potential risk. Common methods for root cause analysis include:

• Fishbone Diagram (Ishikawa): This diagram helps identify potential causes in categories such as people, processes, equipment, materials, and environment.
• 5 Whys: Ask "why" repeatedly to trace the cause-and-effect chain back to its root cause. This method helps dig deeper into the issues.
• Fault Tree Analysis: This technique uses logic diagrams to analyze the combinations of events or conditions that can lead to an incident.
• Barrier Analysis: Analyze the effectiveness of safety barriers and identify weaknesses or gaps that allowed an incident to occur.

Effective root cause analysis aims to prevent incidents from recurring by addressing the underlying issues and not just the immediate causes.

In the maritime industry, these processes are essential for ensuring safety, protecting the environment, and maintaining the integrity of vessels and infrastructure. They also help to meet regulatory requirements and industry standards for maritime operations.

Shore Based Training Programs

1. ISPS CODE

• General Security awareness, Principles of Security, Security Management Procedures.
• Introduction to the ISPS Code and its advantages
• Company specific procedures w.r.t security measures applicable to ship, Restricted Areas, Duties and responsibilities, Security Watches, Anti Piracy watches, stowaways and drugs
• Practical Training-Control and Challenge at Access point
• ISPS questionnaire

2. ISM CODE

• Introduction to Quality Management System/Standard Quality Management System
• Why Quality Management System in shipping and its benefits
• Introduction to the ISM Code – its 13 elements and basic terms
• Introduction and Familiarization to Company ISM Manuals- Locating Company Objectives and Policy/Drug and Alcohol Policy/ Duties and Responsibilities/Familiarization with Procedures, Check Lists/Drills , Safety / Management Meetings as per company policy/NCN procedure
• ISM Questionnaire

3. PORT STATE CONTROL

• Understanding the history of Port State Control. Birth of PSC and why it is required inspite of ship undergoing numerous inspections
• Understanding implementations of PSC by various administrations. Current regional Agreements MOU’s applicable worldwide
• IMO Requirements –Professional profile of PSC Inspector., qualifications and training requirements of psc inspector. Effectiveness of PSC
• Guidelines/Instructions for Psc Inspection Preparedness for Bulk Carriers
• Commonly noted deficiencies noted by PSC Inspectors resulting in vessel detention
• Check List For PSC Inspection
• Assessment and evaluation

4. BULK CARRIER SAFETY

• Introduction to Bulk Carrier – General trade practices
• Statistics of Bulk Carrier Losses 1990 – 1999
• Various causes of B/C Losses
• Brief introduction to Code of Safe Practices of Bulk Carriers
• Measures to overcome B/C Losses
• Case Study
• importance of Maintenance of Hatch Covers-Detailed Maintenance Procedures

5. BULK CARRIER PROCEDURES

• Enclosed space entry – detailed procedures including recent casualties
• Cargo ventilation procedure and precautions
• Safe practices for operating Deck Cranes and Hatch Covers
• Stowaways- Implications and checking procedures
• Bunkering Procedures and Oil Pollution liability
• Garbage Management Procedures
• Heavy Weather Precautions and securing vessel for sea
• Case studies on Loosing Anchor/Crane Damage/Stowaways/ Bunker Overflow/Steel Cargo Lashings/Handling Fumigants/Hydraulic Oil Leaks/Piracy attack

6. RISK ASSESSMENT

• Risk management and ISM code
• Managing job safety on board
• Risk assessment and job hazard analysis
• Hazard and Risk
• Risk Matrix

7.BRIDGE TEAM MANAGEMENT

• The Bridge team
• Ship handling
• Pivot Point
• Speed
• Turning circle
• Movements of ship
• Effect of Wind
• Effect of tide/current
• Shallow water effect
• Interaction
• Anchors
• Propulsion and maneuvering system
• Thrusters
• Passage planning

8. VIQ Course

• Where participants are made aware of latest requirements of VIQ and CDI and various observations received are discussed.

9. INCIDENT INVESTIGATION AND AWARENESS COURSE

• Where how to carry out incident investigation is discussed along with various incidents and lessons learnt. Additionally, senior officers attending learn the art and benefits of training their crew, who when well trained and aware would be a positive asset to the running of the vessel efficiently besides clearing their grey areas in many ship operation related matters.

Navigation safety Audits of Ports under IPA empanelment

OUR PORT SERVICES

Government of Indian is laying major focus on bringing Indian ports to international standards and inviting private players help achieve this goal

In this regards Indian Ports Association has recently empanelled reputed companies for carrying out Navigation audits of all major ports

Such audits will help ports identify areas which need to be improved upon and have room for enhancing safe operations , these audits will help Ports show their pro-activeness in running their port operations in a safer manner and minimise the risk of adverse events .

Such pro-activeness will be construed as a positive measure during any Accidental situation facing legal battles and RTI/media coverage which are out to blames the authorities

WHAT SCOPE THE PORT NAVIGATION AUDIT WILL COVER

• Designated People and Structure
• Roles, responsibilities and power
• Consultation and Information Dissemination
• Navigation Risk Assessment
• Navigational Safety Management
• Pilotage and Passage Plans
• Berthing and mooring arrangements
• Tugs, Workboats and Marine Services
• Conservancy Obligations and Maintenance
• Lights and buoys
• Navigational warning systems
• Recruitment HR and Training
• Systems to support navigational safety
• Service Procedures
• Compliance levels
• Contingency planning

SMS PREPARATION & GAP ANALYSIS

We have ventured into designing SMS Manuals / Plans for shipping companies. The projects completed have Manuals and

Plans based on standard templates which are made Company Specific and as per Clients requirements.

We carry out Training on Integrated Quality, Environmental, Health and Safety Management System as per ISM, ISO 9001:2015, ISO 14001:2015 and OHSAS 18001:2007 Standards and do Gap Analysis for Company systems. We review the SMS procedure and organizational culture of the Company, list out the gaps, redesign and develop the current SMS for the additional procedure to make the SMS more effective to fulfill the gap.

Our team has personally attended many Oil Major vetting and was also involved in preparing the organizations for the TMSA audit and TC approval.

A specialist service offered by PIONEER is preparation of various Quality Manuals as per ISO 9001, ISM Code, ISPS Code and various IMO and OCIMF requirements

GAP Analysis is carried out at the Clients premises and detailed tailored made plans

which includes the following

• Safety Management System Navigational manual
• Cargo Operations Manual – Oil, Chemical and Gas
• Technical Manual
• Health / safety and Environment Manual
• Ballast Water Management Plan
• Garbage Management Plan
• VOC Management Plans

Other Services

SHIPYARD SUPERVISION

Shipyard supervision refers to the oversight and management of activities and operations that occur during the construction, repair, or maintenance of ships and other marine vessels at a shipyard. Shipyard supervision is a critical aspect of ensuring that the work is completed safely, efficiently, and in accordance with established standards and regulations. Shipyard supervisors, also known as shipyard managers or shipyard superintendents, play a key role in coordinating various tasks and ensuring that the project progresses smoothly. Here are some of the key responsibilities and aspects of shipyard supervision:

• Project Management:Shipyard supervisors are responsible for managing ship construction, repair, or maintenance projects from start to finish. This includes planning, scheduling, budgeting, and resource allocation to ensure that the project is completed on time and within budget.
• Quality Control: Supervisors ensure that all work performed at the shipyard meets the required quality standards and specifications. They conduct inspections, audits, and quality checks to identify and address any issues or deficiencies.
• Safety Compliance: Safety is a top priority in shipyard operations. Shipyard supervisors enforce safety protocols, conduct safety briefings, and ensure that workers have the necessary safety equipment and training to perform their tasks safely.
• Resource Management: They manage human resources, equipment, and materials required for shipyard operations. This includes hiring and training workers, coordinating the use of machinery and tools, and ensuring that materials are available when needed.
• Communication: Effective communication is crucial in shipyard supervision. Supervisors need to communicate with project stakeholders, including ship owners, clients, engineers, and regulatory authorities, to provide updates, address concerns, and facilitate decision-making
• Regulatory Compliance: Shipyard supervisors must ensure that all work complies with relevant maritime regulations, environmental laws, and industry standards. They may need to obtain permits and approvals from regulatory bodies.
• Problem Solving: Shipyard supervisors are responsible for identifying and resolving issues or challenges that arise during the construction or repair process. This can include making adjustments to the project plan, addressing unexpected delays, and finding solutions to technical problems.
• Documentation: Maintaining accurate records and documentation is essential for project tracking, quality control, and compliance purposes. Shipyard supervisors oversee the recording of work progress, inspections, and other relevant documentation.
• Cost Control: Monitoring project costs and ensuring that expenditures remain within the allocated budget is an important aspect of shipyard supervision. This includes managing labor costs, material costs, and other expenses.
• Customer Satisfaction: Ultimately, shipyard supervisors aim to ensure that the shipyard's clients or shipowners are satisfied with the quality of work and the timely completion of their vessels.

construction, repair, and maintenance processes, as well as a strong commitment to safety and quality. Supervisors often work closely with various professionals, including engineers, naval architects, welders, electricians, and other skilled workers, to achieve successful outcomes in shipyard projects.

CARGO EXPEDITING

Cargo expediting, also known as freight expediting or shipment expediting, is a logistical service that focuses on ensuring the timely and efficient movement of goods or cargo from one location to another. The primary goal of cargo expediting is to accelerate the shipping process to meet tight deadlines, minimize delays, and prevent disruptions in the supply chain. This service is particularly critical when dealing with time-sensitive or high-value shipments. Here are the key aspects and responsibilities associated with cargo expediting:

• Timely Delivery: The core objective of cargo expediting is to ensure that cargo reaches its destination as quickly as possible, often within a specific timeframe or deadline. This can be crucial for industries like manufacturing, construction, and healthcare that rely on just-in-time inventory management.
• Monitoring and Tracking: Cargo expediters closely monitor the progress of shipments in real-time. They use tracking systems and communication tools to stay updated on the location and status of the cargo throughout its journey.
• Problem Identification: If any issues or potential delays arise during transit, cargo expediters are responsible for identifying them promptly. This can include issues with transportation providers, customs clearance, documentation, or weather-related disruptions.
• Problem Resolution: Once issues are identified, cargo expediters work to resolve them quickly and efficiently. This may involve renegotiating delivery schedules, rerouting shipments, coordinating with customs officials, or finding alternative transportation options.
• Communication: Effective communication is a key aspect of cargo expediting. Expediters liaise between various parties involved in the shipment, including shippers, carriers, customs authorities, and receivers, to provide updates, address concerns, and facilitate smooth transit.
• Documentation and Compliance: Cargo expediters ensure that all necessary paperwork and documentation are in order. This includes bills of lading, customs declarations, permits, and other relevant documents required for international shipments.
• Cost Control: While expediting cargo, these professionals also aim to minimize additional costs associated with rush shipments or unexpected delays. They may negotiate rates and fees with carriers and logistics providers.
• Emergency Response: In cases of unforeseen events, such as natural disasters, strikes, or accidents, cargo expediters play a critical role in developing contingency plans and adapting the shipping strategy to mitigate disruptions.
• Quality Assurance: Depending on the nature of the cargo, cargo expediters may be responsible for ensuring that goods are handled and transported in a manner that maintains their quality and integrity.
• Customer Satisfaction: Ultimately, cargo expediters work to meet or exceed their clients' expectations regarding the speed and reliability of cargo delivery. Customer satisfaction is a crucial metric in this field.

Cargo expediting services are often used in industries where downtime or delays can result in significant financial losses or operational disruptions. These services help companies maintain the flow of goods, reduce inventory holding costs, and meet contractual obligations to customers, suppliers, or project deadlines. Cargo expediters can work independently, as part of a logistics company, or as in-house specialists for organizations with high-volume shipping needs.

TANK CLEANING

Tanker tank cleaning is a crucial process in the maritime and shipping industry, specifically for vessels like oil tankers, chemical tankers, and other liquid cargo carriers. It involves the thorough cleaning and decontamination of the cargo tanks on these vessels to ensure that they are safe, compliant with regulations, and ready for the next cargo load. Here's an overview of the tanker tank cleaning process:

• Emptying the Tanks: Before cleaning can begin, any remaining cargo must be completely discharged from the tanks. This typically involves pumping out the liquid cargo and ensuring that the tanks are as empty as possible.
• Gas-Freeing: In the case of certain cargoes, especially hazardous or volatile chemicals, the tanks may need to be "gas-freed" to remove any potentially dangerous or harmful gases or vapors. This is done to ensure the safety of personnel working in the tanks.
• Sludge Removal: Cargo tanks often accumulate sludge or residue at the bottom after unloading. This sludge can include sediment, residues, and contaminants from previous cargoes. Removing this sludge is a critical part of tank cleaning.
• Washing and Cleaning: High-pressure water jets and specialized cleaning equipment are used to wash the interior surfaces of the tanks thoroughly. In some cases, chemical cleaning agents or steam may be employed to remove stubborn residues or contamination.
• Rinsing and Draining: After cleaning, the tanks are rinsed to remove any remaining cleaning agents or residues. The rinsing process ensures that the tanks are free from any potential contaminants.
• Inspection: Once the tanks are cleaned and rinsed, they are inspected to verify that they meet the required cleanliness standards and are ready to be loaded with the next cargo. This inspection may include visual checks, testing for cleanliness, and sometimes, certification by authorities or classification societies.
• Documentation: Detailed records of the cleaning process, including cleaning certificates and reports, are typically maintained to demonstrate compliance with regulations and industry standards.
• Safety: Tank cleaning is performed with strict adherence to safety protocols. Workers involved in the cleaning process must wear appropriate protective gear, and safety measures are in place to prevent accidents, spills, or exposure to hazardous substances.
• Environmental Considerations: Proper disposal of wastewater and residues from the cleaning process is critical to ensure minimal environmental impact. Regulations and guidelines dictate how such waste should be managed.

Tanker tank cleaning is essential for preventing contamination of cargo, ensuring the safety of the vessel and its crew, and complying with international regulations and industry standards. The process is particularly important when changing between different types of liquid cargoes, as even small traces of the previous cargo can lead to contamination and safety hazards. Therefore, thorough and systematic cleaning is a fundamental aspect of safe and efficient maritime transportation.

ON-HIRE AND OFF-HIRE SURVEYS

On-hire and off-hire surveys are inspections or assessments conducted on a vessel, typically a ship, at two distinct points in time: when the vessel is about to be chartered (on-hire) and when the charter period ends (off-hire). These surveys are important in the maritime industry for a variety of reasons, including documenting the condition of the vessel, determining its seaworthiness, and assessing any damage or wear and tear that may have occurred during the charter period. Here's a closer look at both on-hire and off-hire surveys:

On-Hire Survey:

• Purpose: The on-hire survey is conducted when a vessel is about to begin a charter or hire agreement with a charterer or shipper. It serves to establish the vessel's condition and suitability for the intended voyage or cargo.
• Scope: The surveyor inspects various aspects of the vessel, including its structural integrity, machinery, equipment, and safety systems. They may also review documentation related to the vessel's maintenance and certificates.
• Documentation: The surveyor typically generates a report detailing the condition of the vessel at the start of the charter period. This report may include photographs, equipment readings, and other relevant information.
• Charterer's Responsibility: The survey helps protect the charterer's interests by documenting the vessel's condition before they take possession. Any pre-existing damage or issues can be identified and addressed with the vessel owner or operator.

Off-Hire Survey:

• Purpose: The off-hire survey is conducted at the end of the charter period, when the vessel is returned to its owner or operator. Its purpose is to assess the vessel's condition, verify any damage or wear and tear that may have occurred during the charter, and determine any necessary repairs or maintenance.
• Scope: Similar to the on-hire survey, the off-hire surveyor inspects various aspects of the vessel, including its structure, machinery, equipment, and safety systems. They compare the vessel's current condition to the condition documented in the on-hire survey.
• Documentation: The surveyor generates a detailed report that outlines any discrepancies or damage found during the inspection. This report helps establish the responsibility for repairs or maintenance between the charterer and the vessel owner or operator.
• Dispute Resolution: In cases where there are disagreements between the charterer and the vessel owner or operator regarding damage or repairs, the off-hire survey report serves as a crucial reference point for dispute resolution.

Both on-hire and off-hire surveys are essential for maintaining transparency and accountability in charter agreements within the maritime industry. They help ensure that vessels are maintained in good condition, and any damage or issues are appropriately addressed, minimizing disputes and promoting safe and efficient maritime operations. Surveyors conducting these assessments are typically experienced professionals with knowledge of maritime regulations and industry standards.

PRE-CHARTER INSPECTION

A pre-charter inspection, also known as a pre-charter survey or pre-charter inspection, is a thorough assessment conducted on a vessel before it is chartered or hired by a charterer or shipper. This inspection is a critical step in the chartering process within the maritime industry, as it helps establish the condition and suitability of the vessel for the intended voyage, cargo, or purpose. Here are the key aspects of a pre-charter inspection:

Purpose: The primary purpose of a pre-charter inspection is to provide both the charterer and the vessel owner or operator with a clear understanding of the vessel's condition and readiness for the charter agreement. It serves several specific purposes:

• Vessel Condition Assessment: The inspection assesses the overall condition of the vessel, including its structural integrity, machinery, equipment, and safety systems.
• Documentation Review: The surveyor reviews essential documentation, such as certificates, maintenance records, and classification society reports, to verify the vessel's compliance with regulations and industry standards.
• Cargo Suitability: If the charter involves transporting specific types of cargo (e.g., hazardous materials), the surveyor assesses whether the vessel is equipped and certified to carry such cargo safely.
• Safety Compliance: The inspection ensures that the vessel meets safety and environmental regulations, including lifesaving equipment, fire-fighting systems, and pollution prevention measures.

Scope: The pre-charter inspection covers various aspects of the vessel, which may include:

• Hull and Structural Integrity: Checking for signs of damage, corrosion, or wear on the vessel's hull and superstructure.
• Machinery and Systems: Assessing the condition and operability of the vessel's engines, propulsion systems, navigation equipment, communication systems, and auxiliary machinery.
• Safety Equipment: Ensuring the presence, functionality, and maintenance of essential safety equipment, including lifeboats, life jackets, fire extinguishers, and emergency response gear.
• Cargo Spaces: If applicable, inspecting cargo holds or tanks to verify their cleanliness, suitability, and readiness for the specific cargo to be transported.
• Documentation and Certifications: Reviewing certificates of class, survey reports, maintenance records, and other relevant documentation to confirm compliance with regulations and industry standards.

Report and Documentation: After the pre-charter inspection is completed, the surveyor generates a detailed report that outlines the findings of the inspection. This report is shared with both the charterer and the vessel owner or operator. It serves as a crucial reference point for negotiation, determining any necessary repairs or maintenance, and establishing the vessel's condition at the time of charter.

A pre-charter inspection is an essential step in ensuring the safety, compliance, and suitability of a vessel for its intended use. It helps prevent disputes and misunderstandings between the charterer and the vessel owner or operator by providing a clear and documented assessment of the vessel's condition before the charter agreement is finalized.

PORT CAPTAINCY

Port captaincy for tankers specifically focuses on overseeing and managing the operations of tanker vessels when they arrive at or depart from a port. Tanker vessels are designed for transporting liquid cargoes, such as crude oil, petroleum products, chemicals, liquefied natural gas (LNG), and other liquid bulk commodities. Port captains responsible for tankers have specialized knowledge and skills related to the handling of these types of vessels and their cargoes. Here are some key aspects of port captaincy for tankers:

• Cargo Handling: Port captains for tankers are responsible for ensuring the safe loading and unloading of liquid cargoes. This includes supervising the use of specialized equipment like loading arms, hoses, and pumps. They must ensure that the cargo is handled with care to prevent spills, contamination, or any other safety hazards.
• Safety Protocols: Safety is paramount when dealing with tanker vessels, as the cargoes they transport can be hazardous. Port captains must enforce strict safety protocols, such as inerting tanks to prevent explosions, and ensure that all personnel involved in cargo operations are trained and equipped to handle potential emergencies.
• Tanker Inspection: Before and after cargo operations, port captains may inspect tanker vessels to check for any damage, leaks, or safety hazards. They also verify that the vessel complies with international regulations and industry standards.
• Environmental Compliance: Tanker port captains are responsible for ensuring that tanker vessels adhere to environmental regulations and best practices. This includes managing ballast water, sewage, and waste disposal in an environmentally responsible manner.
• Documentation: Managing all relevant documentation related to cargo operations, including cargo manifests, certificates of origin, customs declarations, and other paperwork required for legal compliance and record-keeping.
• Navigation and Piloting: Coordinating with harbor pilots and tugboats to assist in the safe navigation of tanker vessels within the port, especially in narrow or congested waterways.
• Communication: Maintaining clear and effective communication with the tanker's captain, port authorities, customs officials, and other relevant parties to ensure the smooth and safe operation of tanker vessels within the port.
• Emergency Response: Being prepared to respond to emergencies, such as spills, fires, or accidents, and coordinating with response teams and agencies as needed.

Port captains for tankers typically work closely with shipping companies, terminal operators, and regulatory agencies to ensure that tanker operations are conducted safely, efficiently, and in compliance with international maritime laws and regulations. Their expertise is crucial for preventing accidents and environmental incidents while facilitating the global transportation of liquid bulk cargoes.